Our Policies

Shipping

Florence and George ship via UPS and USPS to all US addresses. For orders shipping outside the US, please call Florence & George Customer Service at 800-966-3655. Shipping charges are outlined below.

Shopping Cart Total Shipping Charge
Up to $25 total order $9.95
$25 to $50 $11.95
$50.01 to $75 $14.95
$75.01 to $150 $18.95
$150.01 to $300 $25.95
$300.01 to $400.00 $29.95
$400.01 and over FREE


A two-day rush is an additional fee of $20.95.

Returns

Returns will be accepted within 14 days on general merchandise and within 7 days on items identified as "old store stock". Books have a 25% re-stocking charge if removed from shrink-wrapping so please verify titles first. Sale items and grab bags are final. Shipping fees are not refundable.